Jobs

Field Service Engineer The Company: Our client is a leading developer and producer of innovative high-tech precision optics systems for the analysis of microstructures. As one of the market leaders in each of the fields of Microscopy, Confocal Laser Scanning Microscopy, Imaging Systems, Specimen Preparation and Medical Equipment. Comprising nine manufacturing facilities in seven countries, sales and service companies in 20 countries and an international network of dealers, the company is represented in over 100 countries. The Opportunity: The company currently has an opening for a Field Service Engineer based in Denmark. All applicants must not be adverse to travel, as this is a position that may require you to travel when necessary. Base of 300,000 to 500,000 Danish Krone Primary Responsibilities: The Field Service Engineer will visit customers for preventative maintenance, repairs, fault analysis, phone support and upgrades in order to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practice. The Field Service Engineer will also deliver, promote and sell high quality technical service within the area of responsibility with the objective of achieving customer satisfaction while obtaining individual or team revenue and targets. Additional Responsibilities: - Work closely with the Service Team to ensure all customers in Denmark are provided a professional After Sales service - Work closely with Sales Reps within the respective Segment in order to support activities such as Installations and Demo/Exhibitions - Exchange valuable information resulting from customer contacts to increase customer satisfaction and sales - Work closely with Customer Care in order to ensure smooth and fast processes and information flow - Deliver accurate reporting, handling and timely submission of Mobile Service reports, Expenses, Spares Stock management and other Service documentation Education and Experience Required: - HNC/Degree in Engineering is preferred, however, strong field service experience in a relevant industry will also be considered - Ability to demonstrate understanding of basic Optical principles and demonstrate sound Electronic and Instrumentation engineering skills - Ability to plan own work and work unsupervised - Fluency in English, capable to communicate, and strong communication skills If you meet and/or exceed the experience criteria, please submit your resume. Unfortunately only qualified candidates will be considered.